Who we are
J&L Construction North West Ltd is the data controller for the personal information described in this policy. We are a company registered in England and Wales, company number 16576577.
Registered office: 3 Belmont Road, Great Harwood, Blackburn, England, BB6 7HL. This is our registered address, not a premises open to visitors.
Our lawful basis
- Taking steps before a contract, and performing a contract: replying to your enquiry, quoting, and carrying out the work you ask for.
- Legal obligation: keeping financial and tax records.
- Legitimate interests: answering general enquiries, keeping the website secure, and dealing with claims about our work.
The tick box on our enquiry form confirms you are happy for us to contact you about your enquiry.
Who we share it with
We only share your information where it is needed, with:
- our website hosting and email providers, who store and deliver it for us;
- trusted tradespeople or suppliers working on your job, where they need your details to do it;
- our accountant, for our business records;
- HMRC or other authorities, when the law requires it.
Some of these providers may store data outside the UK. Where they do, we make sure appropriate safeguards are in place, as UK data protection law requires.
How long we keep it
- Enquiries that don’t go ahead: up to 12 months after our last contact with you, then deleted.
- Customer records: 6 years from the end of the company financial year they relate to, as UK law requires for company records, or longer where the law says so.
Enquiries sent through the website are also stored in the website’s database and deleted on the same timetable.
Cookies
This website uses essential cookies that are needed for it to work and stay secure. They do not track you across other websites. We do not currently use analytics or advertising cookies.
Website analytics
We use Google Analytics to understand how people use this website, such as which pages are visited. Analytics cookies are only set if you accept them in the cookie banner, and you can change your choice at any time. Google may process this data outside the UK.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the information we hold about you;
- ask us to correct information that is wrong or incomplete;
- ask us to delete your information, where we don’t need to keep it;
- ask us to limit how we use it, or object to how we use it;
- ask for your information in a format you can take elsewhere.
Complaints
If you are unhappy with how we have handled your information, please contact us first so we can try to put it right.
You can also complain to the Information Commissioner’s Office (ICO): Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF. Phone 0303 123 1113, or visit
ico.org.uk/make-a-complaint.
Changes to this policy
We may update this policy from time to time. The date at the top of the page shows when it last changed.
